Frequently Asked Questions

Please read our FAQ before sending us a message.

Haotian Global does not sell laser machines directly from this site. If you would like to learn more about the machines we have to offer, please click on the “Shop button in the menu next to our logo. This will redirect you to our customer sales portal at https://haotianlaser.store/ 

Hao Tian as a company realizes that having multiple websites not only has been a source for confusion for our customers, but also for us as well!

In order to simplify things for you as a customer and us as your #1 source for laser machines, we realized that the best way to utilize this site was to create a space where every Hao Tian laser owner can quickly and easily access information that is helpful and beneficial to their laser machine ownership experience. This is still (and always will be) an official Hao Tian site. We believe this will be a better use of the site space and bandwidth for our customers, and we hope that you’ll agree!

The Haotian Global™ website is provided through secured with SSL technology, to encrypt all data, even though what we collect through the site (your email address) is strictly Registering you as a user of the resources available HaotianGlobal.com. You can rest easy knowing your data is secure, and that we have taken every necessary precaution to safeguard your data and we do not use the data collected for aggregation nor is that data sold to ANY 3rd parties EVER!

Send us an email

For direct e-mail correspondence, you can reach Pascal Liu at admin@htlasercnc.com